Contact Us
Whether you've spotted something out of date on a review, want to suggest a platform we haven't covered yet, or simply have a question about how sweepstakes casinos work, this is the page for that. Social Casinos is run independently, and we read every message that comes through.
What we can help with
bobbyberkhome.com covers sweepstakes and social casino sites aimed at readers across the US, so most of the messages we get fall into a handful of categories. Before reaching out, it's worth checking whether one of these fits your question — it often gets you an answer faster than waiting on a reply.
- Corrections and updates — a platform changed its welcome offer, added or removed a state from its eligibility list, or altered its redemption terms since we last checked
- Editorial questions — how we arrived at a rating, why one operator ranks above another, or what a term like Sweeps Coins actually means
- Coverage requests — a new sweepstakes casino you'd like us to research and potentially add to our list
- General feedback — anything about the site itself, from broken links to unclear explanations
What this site can't do
We're a review and comparison site, not an operator, so there are some things we're simply not able to help with. If your message concerns any of the following, it's better directed to the platform in question:
- Account access, login issues, or password resets on a sweepstakes casino
- Redemption status, identity verification, or delays with a specific prize claim
- Deposits, coin purchases, refunds, or billing disputes tied to an operator
- Closing an account or opting out of promotional emails from a platform
Each sweepstakes casino publishes its own support contact and terms of service, and its own support team is the only one able to look into your account directly. We don't have access to any operator's customer records, balances, or verification queue.
Questions about legality and eligibility
A common reason readers get in touch is to ask whether a particular sweepstakes casino is available where they live, or whether the model is legal in their state. We're happy to point you to the general information on our pages, but we can't give a definitive legal opinion for your situation. Availability varies by state, some jurisdictions restrict or prohibit sweepstakes casinos entirely, operators frequently decide for themselves which states they'll serve, and the rules can change with little notice. If you have a specific legal question, an operator's own terms and conditions — or a qualified professional — are the right source, not a comparison site.
Questions about responsible play
If you're reaching out because gaming — social or otherwise — has started to feel like more than entertainment, our Responsible Gambling page has information and resources worth reading first. Sweepstakes casinos use free-to-play models with Gold Coins and Sweeps Coins rather than real-money wagering, but the underlying games are still games of chance, and it's worth staying mindful of how much time and attention they take up.
Before you write in
A few details help us respond usefully, especially for corrections or coverage questions:
- Which page or platform your message relates to
- What you believe is outdated, missing, or incorrect
- Any source or screenshot that supports the update, if you have one
- Your general state or region, if the question is about eligibility
We fact-check the operators listed on this site on an ongoing basis, but welcome offers, eligible states, and redemption terms are set by each platform and can change without much warning. If something on bobbyberkhome.com doesn't match what you're seeing on an operator's own site, telling us is genuinely useful — it's how the reviews stay accurate.
You can also learn more about how this site approaches its reviews on our About Us page, or review the full Terms and Conditions that govern use of bobbyberkhome.com.